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Aquana SV1 Setup Guide

This article will show you how to unpack and set up the Aquana SV1 Demo Kit.

Overview

Thank you for your interest in the Aquana SV1 Smart Valve Demo Kit.  We offer this kit as a turn-key solution for evaluating the Aquana Platform.  

In this guide, we will outline the basic steps for unpacking and setting up the Demo Kit.  For plumbing setup, please refer to the Aquana SV1 Installation Guide.

Please contact your sales rep or the Aquana support team with any questions or concerns about your setup.  Support can be reached at support@aquana.com.  

Hardware Included

The Aquana SV1 Smart Valve Demo Kit contains the following hardware components:

  1. Aquana SV-1 Smart Valve with AC power supply, and internal battery backup
  2. Rope Water Sensor
  3. Kamstrup FlowIQ 2100 Ultrasonic Water meter
  4. LoRaWAN Gateway with Ethernet backhaul and internal battery backup

Aquana Mobile App

Please download and install the Aquana Mobile app before you begin the setup process.

You can find the app in the Apple App Store or Google Play store by searching for “Aquana Mobile”.

Setup

We recommend that you go through the entire setup process before plumbing the Smart Valve and water meter to ensure that the system is working properly.  You will need your Aquana user account credentials.  If you do not yet have a user login, please reach out to your sales representative to obtain one.

Step 1:  Connect the LoRaWAN Gateway

This step will instruct you how to connect the Gateway to an internet connection and to apply power.  

Unpack the Gateway box, which includes:
    1. Gateway
    2. Antenna
    3. Power Supply
    4. Battery backup (inside the Gateway)
  1. Screw in the antenna, orienting it vertically with the Gateway sitting on a desktop.
  2. Connect the ethernet cable to the rear panel of the Gateway.
  3. Connect the other end of the ethernet cable to a network router or switch with access to the internet.  Be sure there are no firewalls that would block the device's ability to send and receive data.
  4. Plug in the AC power adapter to a standard 120v wall outlet.
  5. The Gateway is equipped with a backup battery.  It is shipped with the battery disconnected in order to preserve battery life.  If desired, connect the battery backup by opening the panel on the bottom of the Gateway, and plug in the battery.  This will require a small Phillips screwdriver.
  6. Once powered, you should see a green light flash, indicating that the unit is powered on.
  7. The green light will flash as described in the chart below to indicate different conditions of the gateway..

For additional assistance, please refer to the Tektelic Kona Micro Installation quick video here:

https://www.youtube.com/watch?v=_V3e2nn2wrI 


Step 2:  Connect the Water Meter to the Aquana Smart Valve

The water meter needs to be connected to the SV1 Smart Valve.  The meter will have a cable exiting the unit which has three bare wire ends.  Connect it to the valve as follows:

  1. Remove the lid to the valve using a Torx T8 screwdriver
  2. Insert the wires into the middle gasketed cable hole at the end of the valve.  
  3. For the Kamstrup FlowIQ included with the kit, connect the wires as follows: Gnd = black, Data = green, Clk = red).  The connected wires should look like this:
    Meter Connection
    If your meter has a Nicor cable connector, please connect it to the receiving Nicor cable coming out of the Smart Valve.
Close and secure the lid with the four T8 torx bit screws provided.
  1. The SV-1 uses a compression gasket to keep out any moisture that may come in contact with the unit.  In order to create the best seal and align the lid holes, you will need to apply pressure from the sides as shown.
  2. Compress the short white side of the lid so that it forms a firm seal and allows the lid screw holes to align with the case screw posts.  
  3. Screw in the lid screws to a snug fit.  DO NOT OVER-TIGHTEN or you can damage the seal.  

Step 3:  Power up the Aquana Smart Valve and verify connectivity

  1. Plug in the valve's AC power supply into a standard 120v outlet.
  2. Slowly swipe a magnet across the face of the short side of the valve opposite the side where the meter and antenna cables exit the valve case. You should see a blinking LED light shine through the lid, indicating the valve has successfully started.  Using your hands to shield the light around the valve lid may make it easier to see the flashing led.
  3. Change the check-in interval to 60 minutes using the Aquana Mobile App.  Detailed instructions are here: Change the Check-In Interval using Aquana Mobile
  4. Restart the valve using Aquana Mobile
  5. Wait 1-2 minutes, then confirm that the Smart Valve is checking in to the Aquana Cloud as follows:  
  6. Log into the Aquana web application at my.aquana.com using your login credentials.  If you don’t have a user login, please reach out to your sales representative to obtain one.
  7. Once you are logged in, navigate to the device details screen for the Smart Valve, and review the “Last check-in” time listed in the blue information panel.  If the time is within a few minutes of current time, then the check in was successful. Confirm successful check-in and successful meter read (no alerts)
  8. If it appears that the valve was not able to check in, or if the valve is not responding to commands issued through the web, contact Aquana support at support@aquana.com.

Step 4:  Power up the Water Sensor and verify connectivity

  1. Once you’ve confirmed that the Smart Valve is checking in, this verifies that your Gateway is also connected, and the water sensor can be powered up. 
  2. If the Water Sensor was shipped with a separate battery, you will need to pop open the case and install the battery. If the battery was already in place, remove the small tab exiting the unit. 
  3. The device will power up and attempt to Join the network.
  4. After 1-2 minutes, check that the device has connected to the Aquana Cloud by navigating to the Water Sensor in the Aquana web application, and checking the “Last Check In” time. 
  5.  If the device was not able to check in, please contact support for additional troubleshooting.