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Change the Valve position using Aquana Web

These instructions will show you how to change the position of a specific valve to OPEN, CLOSED, or REDUCED through the Aquana Web App.

  1. Log in to the Aquana Web App using the email and password that were created for your account.
  2. Click the Location Selector button at the left end of the silver navigation bar. This will bring up a list of all locations within your Platform Account.  Also see the Aquana Knowledge Base article "Finding a Device in the Aquana Web Application" for other options for how to locate a device in your Platform Account.
  3. Click on the Location name for the desired valve.  This will bring you to the Location Dashboard with information about the devices that are installed in that location.
  4. Scroll down to the Devices in this Location section of the page.  Click on the picture of the desired Aquana Smart Valve in this location.
  5. This brings you to the Device Details page containing specific information about the valve.
  6. Click the Valve Control button at the top left corner of the page.
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  7. This brings up the Valve Control dialog box which shows the current position of the valve on the left, and provides a drop-down menu of other positions on the right.  Select the new desired valve position from the drop-down.
  8. Click the Create Command button.  A command will be created to activate the valve to the new desired position.  
  9. The Pending command badge will appear at the top of the Device Details screen.
  10. By default, the command will be sent to the valve at the next scheduled check-in.  When the command is successfully sent the Command sent badge will appear at the top of the Device Details screen.
  11. See Knowledge Base Articles Understanding Check-In Interval, Understanding Check-In Boost, and Understanding Command Status for more information about behavior of the position change command once it has issued successfully.

 

 




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