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Managing User Accounts in the AquaControl Web App

This article will explain the processes for inviting a new user into a Platform Account, updating existing User account information, and removing a User from a Platform Account.  Only for Owner and Administrator Security Group permission Users.

NOTE: Only Owner and Administrator Users have permission to manage User Accounts

Add a New User Account: 

New users are added to an existing Platform Account by way of a user Invitation. 

The process is as follows:

  1. Log in to your Platform Account.

  2. Select “Settings” from the navigation bar at the top of the screen.

  3. Select “Users” from the list on the Settings page.
  4. Click on the "Create New Invite" button on the top right section of the screen.  This will take you to the user Invitation screen.
  5. Fill in the New User's email address and name.  
  6. Choose their "Security Group" permission.
  7. Choose which Rule Notifications they should receive
  8. Tap on Send Invitation.
  9. Depending on whether this is a brand new user to AquaControl or an existing User being invited into a new Platform Account, the emails will be slight different.
  10. For a New User Account, the user will receive an email with a link to register for a User account. Once click the Sign Up button, another email verification will be sent with a link to Accept the invitation into the Platform Account and access the account. 
  11. For an Existing User Account, the user will only receive the second email with a link to Accept the invitation into the Platform Account and access the account.  

 

Remove a User Account:

  1. For an Owner or Administrator to remove a User, click on Settings in the top navigation bar. 
  2. Navigate to the Users screen and click on the gear icon for the User you want to remove.
  3. Then click on the link that says "Remove from this property"
  4. This will remove the User from the Account. 
  5. NOTE: This will not delete the User Account in case they had access to other accounts or you wish to invite them back in the future.

 

Edit a User Account:

  1. An Owner or Administrator can edit a User's Security Group permissions if desired.
  2. Choose the new Security Group permission and click "Save".