AQUAFLOW SV2 CELLULAR ACTIVATION USING AQUANA MOBILE

1.1 BEFORE YOU BEGIN

These instructions are for field activating of the AquaFlow (SV2) which utilizes cellular network communication protocol.

• Make sure you have cellular coverage.

• Make sure the valve is powered with a magnet swipe.
• If activating an AquaFlow, make sure the antenna is connected before the activation process begins.

1.2

Log in to the Aquana Mobile App using your user credentials.

1.3

When you log in, the Dashboard main screen appears. Tap the Menu icon at the top left of the screen.

Note - Your Platform Account name should appear on the Dashboard main screen.

1.4

Tap “Activate New Devices”.

1.5

If activating only a valve, select “Add a new valve”.

1.6

Choose the location to which the device(s) will be activated. Tap in the large white box to choose the location.

1.7

Select from the list of existing locations, or search for the location in the search field, or select “Add New” to create a new location.

1.8 ADDING NEW (if choosing from existing locations, go to next step)

Enter the new location name, and select the parent location. The parent location is almost always the top level, which is your Platform Account. Confirm the new location.

1.9

Tap “Next” once the correct location has been created or selected.

1.10

Manually enter the serial number from the side of the valve, or tap “Scan Barcode” to use your mobile device’s camera to scan the valve’s barcode. Scanning the barcode will automatically populate the serial number field. Then tap “Next” when done.

Note: The barcode must be clean and free of dirt, debris, and shadows to ensure a successful scan.

1.11

Review and confirm the information about the valve. Then tap “Next”.

1.12

The firmware on the valve will be checked to make sure it is up-to-date. If not, an option will appear to update it.  If you are updating firmware, do not close or background the mobile app during the update, and also stay in bluetooth range of the device.

Tap “Next” when done.

1.13

Enter a new name for the valve in the Valve Name if desired. The valve name is typically set to equal the service address where the valve will be installed. This can be changed later.

Set the Check-in Frequency. AquaFlow (SV2) cellular default is 720 minutes. Check with your sales representative or deployment manager for check-in frequency values outside of Aquana defaults. Make sure the correct check-in frequency is input before installation.

Primary Use defaults to Primary Cold Supply. This will be the setting in the majority of cases.

Tap “Next” when done.

1.14

Since the valve being activated is a cellular valve, network settings have been pre-configured. Tap “Next” to proceed to the section of the instructions for Setting Geolocation.

1.15

Tap the LOCATION icon, or enter a street address to capture the geolocation for the valve. This information is used by the Aquana Platform for mapping device locations.

Tap “Next” when done.

1.16

Scroll through and verify the valve data on the next screen.

Tap “Confirm” when all is correct.

1.17

The mobile app will connect to the valve, write all configuration data to the device, and sync to the cloud platform. A final success message will be displayed.

Tap “Ok”.

1.18

Select “Activate another valve” if you have more devices to activate, or if not, select “Done”.

1.19 CHECK NETWORK CONNECTION AND POSITION

Before you leave the installation site, it is best practice to check that the valve is able to connect to the network.  

This can be done by navigating to the menu and tapping on "Valve Control".   

Choose your device and connect using BLUETOOTH.  

Wait for the device to scan and read the valve.  Then tap on the "Configure" tab. 

On the row that displays the valve, tap on the "Check Network Connection" button.  This will popup a new window to begin the check.

Tap on "Start" from this window.  It may take up to 1 minute for the device to check-in and provide a result.  

If this was successful, the app will display a confirmation along with signal quality information.

If it was not successful, the app will display a network timeout error.  If this appears, double check that your antenna is connected and try again.

If it is not successful after the second attempt, this location may not have adequate cellular coverage. 

You could try another valve that you have tested successfully in another location to rule out a device issue.